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Will the customer pay for this, and come back for the next one?

Writer: the Cloth Link
the Cloth Link
Oct 27
2 min read

Updated: 1 day ago


Polo shirt on an inspection table next to a spec sheet.

I have stood at a lot of inspection tables in my life.

Piles of garments, a tape measure, a pen, and a factory team waiting to hear if the bulk can ship.

What the inspection table teaches you 

You check the seams, the measurements, the fabric and the colour against the approved sample. You fold one, you unfold another. And at some point you ask yourself the question that matters more than all the others:

Will the customer pay for this, at this price, and come back for the next one?

A garment can pass every check on the spec sheet and still be the wrong product. The inspection table tells you if the order was made right. It does not tell you if it was the right order to make.

Price gets the first sale, quality gets the second 

You can have a perfect product at the wrong price. Or the opposite. Too expensive, and it stays on the shelf. Too cheap, and it comes back, or the customer never trusts the brand again.

The first sale depends on the price tag. The second depends on how the garment looks and fits after the tenth wash.

Where we draw the line 

After all those years in production, buying and retail, I still think the real work is finding that balance: between the final garment quality and the retail price, between the factory and the store.

That balance starts long before the inspection table. It starts with the fabric choice, the fit and the target price we agree with you at the first meeting, and we check it again at every step until the goods reach your door.

That is the work we do every day at The Cloth Link.


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